In an ideal world, the sale of your product or service runs smoothly and with no objections from the prospect, but we all know that most sales are far from ideal. The reality is that handling sales ...

Larry Vaughn, Sales Manager, Commercial Print and Mail Division, Thomas Printworks; Theresa Cloutier, SVP Marketing & Customer Experience, DMM, Inc.; and Barbara A. Pellow, Manager, Pellow and ...

Success in sales is not just about charisma or closing techniques—it’s about understanding the psychology of your customers and guiding them through a structured process. Build trust and listen ...

Opinions expressed by Entrepreneur contributors are their own. Every product that’s ever been manufactured, and everyservice that’s ever been offered, has had its fair share offlaws. So the question ...

The basic sales process consists of establishing contact with a customer, developing a relationship of trust, presenting the product's value proposition, handling customer objections, closing the sale ...

Outbound telesales agents selling goods and services to consumers over the phone need to have the skills and knowledge necessary to rebut any objections their potential customers might raise. If a ...

Forbes contributors publish independent expert analyses and insights. Unfortunately, at that point, you’ve more than likely already lost. You’re dealing with objections as they come and operating from ...

According to an article in HR Daily Advisor, mistakes in hiring sales managers can cost a company an average of $2 million in lost sales. These lost costs also impact recruiting, training and salary ...