Picture Google, before it hit IPO with a workforce expanding too quickly to remember your team member’s surname, let alone whether they prefer to be emailed or called with queries. This is what Claire ...

When I found out the Quartz At Work pod was going to be writing user manuals as a team exercise, I suppressed a groan. The concept seemed a little precious. Our user manuals, I was told, would explain ...

Fundamentally, agile user stories are short, simple tools to document a single action or intention desired by the targeted user to achieve a goal. The simplest user stories have a format, “As a user ...