When companies made the big shift to remote work because of Covid-19, it helped usher in a move to more digital document processing. Back in 2019, Gartner, Inc. predicted that "by 2025, 50% of ...

Adi Klevit, an Entrepreneurs’ Organization (EO) member in Portland, Oregon, is the co-founder of Business Success Consulting Group, which helps leaders create and document custom processes and ...

While business objectives vary greatly among industries and companies, there’s one priority that tops everyone’s list: Improving return on investment (ROI). In today’s metrics-driven digital landscape ...

Q. Documenting instructions for my clients and staff is a frustrating process. Using the Windows Snipping Tool, editing each image in Microsoft Paint, and adding it to a Word document is a time sink.

Automation is only effective if your team can use it confidently. Training should cover both the “how” and the “why.” ...

Documentation is key to successful business processes. It allows you to have procedures in place to expand your company with ease as you face anything from employee conflict to crisis communications.

The vast majority of data in most companies is unstructured and out of reach of automation systems. AI-based IDP systems unlock it, raising the opportunity for big productivity gains. Intelligent ...

If there’s one pattern I’ve seen over and over again while working with growing companies, it’s that expansion brings excitement, opportunity, and chaos. Things move quickly—new hires come in, ...