One of the things that make Salesforce popular among users is how easy it is to integrate the platform with existing legacy systems. If we consider the features for importing data into Salesforce, ...

Keeping your contact data up to date is important for efficiently conducting business. As you enter account data into Salesforce, duplicate entries of contact records may manifest. You can use the ...

Millions of U.S. residents rely on personalized interactions with government for information regarding crucial services like healthcare, student loans, benefits and much more. In increasingly ...

Workplace wellness is a major topic for both corporate managers and employees these days, as workers struggle with mental health, burnout, and disengagement. In an effort to combat these problems ...

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Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Salesforce has announced a collaboration with global professional ...

The recently concluded Dreamforce 2018 conference saw the conversations about brands adopting adtech and martech, evolved into conversations about ‘customer experience tech’. Jess O’Reilly, regional ...

SAN FRANCISCO, Oct. 25, 2019 /PRNewswire/ -- Salesforce (NYSE: CRM), the global leader in CRM, today announced new research from IDC that finds Salesforce and its ecosystem of partners will create 4.2 ...

Salesforce CEO Marc Benioff recently claimed Microsoft has done a tremendous disservice to the AI industry with Copilot, ...

Salesforce (CRM) and Blue Shield of California have partnered to create an artificial intelligence-based system that should, they contend, make it easier for patients to get approval for care through ...