Have you ever had the experience where somebody forwards you an email thread and you have to read through 14 conversations to find the action items? You basically have to become an investigative ...

A new year can encourage transformation at home where you may want to take your rooms in another direction. Two practices — feng shui and wabi-sabi ― feature principles that can enhance your ...

Few schools of thought have had more impact on how I run a business than dynamic work design. The concept was pioneered by friends of mine at MIT, Donald Kieffer and Nelson Repenning. The two spent ...

While there’s more focus than ever on providing a good user interface/user experience in new tech tools, that doesn’t just mean adding lots of “wow” functionality. To ensure the best UX, it’s ...