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If you’re a student, I challenge you to do an exercise. Go to your email inbox from two years ago. Pick one and read it. Are you cringing at the length, content, and word choice used in your email?

How much of your time do you spend writing, replying to, and second-guessing emails? Scott Stein works with leaders and staff to implement fast-track strategies that improve results. He is the author ...

This as-told-to essay is based on a conversation with Myra Deshmukh, the 39-year-old founder of Leadership Lab and a former Amazon employee living in Montclair, New Jersey. It has been edited for ...

Email is used by billions of people, ensure your email is effective within the deluge. Email has become part of daily life for literally billions of people, so the ability to communicate effectively ...

Many email marketers consider the subject line to be the single most important factor in an email campaign’s success. I’m not sure I would go quite that far, but it is a key factor in whether your ...