How is automation boosting productivity? If you’re even plugged in slightly to the news cycle, you likely have heard pundits ...

When used for customer service, IPA enhances the customer experience with quick response times, round-the-clock availability, and virtually no human errors. Intelligent process automation (IPA) blends ...

Kore.ai Inc. is doubling down on artificial intelligence agents with the launch of a new, “no-code” platform for creating customized models that can automate knowledge-intensive operations. The ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Business process automation (BPA) is undergoing a major evolution in the ...

Modern firms use business process automation solutions to shrink cycle times, lower defect rates, and expose bottlenecks across functions. Results come fastest when teams map work to seven solution ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. According to Gartner, a whopping 50% of the planning and tasks managers struggle with daily ...

Tension: We assume automation will deepen connections, but it often reduces human nuance. Noise: “Best practices” for process automation oversimplify customer relationships, treating people like ...

Seventy nine percent of business and IT leaders expect to see efficiency gains of at least 25% from the fusion of AI and process automation, according to a recent survey conducted by my company.

Generative artificial intelligence-powered enterprise automation startup Orby AI Inc. today revealed it has closed on a $30 million early-stage funding round, fueling its mission to eliminate mundane ...

2023 was a year of massive technological advancement. The way we work has completely shifted thanks to groundbreaking new inventions like generative AI – a tool so popular that we’re expected to see ...