What do you do when hundreds of your customers are willing to swear on the Bible that your firmware update royally messed up their favorite feature, even though your own tests prove otherwise? If ...

Bose launched firmware update 4.5.2 for the Bose QuietComfort II headphones about a month ago. And ever since the update, users have been reporting progressively worse noise cancellation technology.

All isn’t lost if you’re affected: just re-run the firmware update over USB. A new firmware update for the Bose QC 35 II headphones appears to be causing problems for some users. The firmware ...

Bose has been forced to defend itself against accusations that the company intentionally hamstrung its own products in a covert attempt to bolster new headphone sales. The saga began with the release ...

If you own the Bose QuietComfort 45 headphones, then you are in for a treat. Because the company is rolling out a new firmware for the Bose QuietComfort 45 headphones that brings a customizable ...

Bose AirPlay 2 support continues for existing speaker owners. Three Bose speaker systems got the upgrade last year, and the company has just announced that nine more will receive a free over-the-air ...

We (my church) have a Bose Engineered Sound system that was installed about ten years ago. The original integrator has grown too large to give us the time of day, and I don't want to go to the hassle ...